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Success Stories



US Merchant Systems is a merchant service provider and credit card processing company. Founded in 1992 by three entrepreneurs all of whom were small businesses owners/operators, US Merchant Systems has grown into a major national provider having served the needs of more than 100,000 businesses throughout the US. Today USMS serves the credit card processing needs of all types of businesses throughout the US and Internationally including retail, restaurant, e-commerce, mobile, service, business to business, the government sector, automotive, medical and dental, golf, hospitality, and nearly every conceivable sector. The solutions provided by USMS encompass all types of technology requirements whether online, simple terminal solutions, sophisticated point of sale systems and software, recurring billing, and specialized processing needs for all types of businesses. US Merchant Systems is your one stop shop for merchant services.

Challenges you face
Our industry has become very competitive in recent years, and with that comes a lot of challenges to keep up with our evolving industry. Being able to provide information on all of our products and services, and keeping in contact with our large merchant and agent base have been some of our biggest challenges. Having Marketing campaigns ready to launch quickly is essential to stay ahead of the curve.

Why you chose Kazeli
We chose Kazeli as our solution because it encompasses all of our needs into one simple program. E-mail and marketing campaigns are a breeze to implement, and having our website within the CRM has been very beneficial for us in generating new leads, and keeping up with our nation wide agent base. Our mission statement is “to provide our clients with payment solutions and services beyond their expectations” and we feel Kazeli has helped us achieve this mission.

How has your experience been so far?
Our experience has been great. Kazeli has been with us every step of the way with our initial CRM rollout, the building of our website, and still helps us with our current questions and issues. Our industry is unique, and Kazeli has helped find solutions within their CRM to better serve our needs. We would suggest Kazeli not only because of their great product, but also because of the excellent customer service we have received.


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