LQ Solutions Vault, Inc.
LQ Solutions Vault, Inc. is the product of LQ Performance Strategies. After more than ten years in the learning and development industry, we realized a highly customized product model was no longer the best way to deliver our services. About a year ago, we decided to take our expertise and package it in a new and innovative way; this led to the creation of an on-demand supply of ready-to-use, instructor-led training solutions located within the LQ Solutions Vault. Members of the LQ Solutions Vault can download an unlimited number of training programs that are 60, 75, or 90-minutes in length. This bite-sized model allows training to take place more quickly than ever before. It also allows a member organization to leverage existing personnel, while optimizing time and resources, eliminating the need to research and develop new training content from scratch for every training initiative. The success of this lean and dynamic product model has led to exciting partnerships and new levels of collaboration. We look forward to the future, knowing we have the right product at the right time.
The leading challenge has been to create consistent messaging, and reliable customer tracking and follow-up. While we grow our member base, various member groups are in different stages of the membership process. Our goal is to communicate with consistent quality messages that are appealing, relevant, and useful. Another challenge has been to ensure all team members are seeing the same membership information, regardless of when they check the database. We have used many solutions to create this shared awareness, however our goal is to use one tool at all times for total consistency and transparency across all work teams.
Why We Chose Kazeli
Kazeli was chosen for several reasons, chief among them were the ability to share customer history, email templates, and documents with ease. By centralizing the key information we are able to create clear and reliable communication to all our members. What is most valuable is how easily we can onboard new team members in a sales capacity. By eliminating multiple systems, we are able to connect a new person with as much knowledge as experienced personnel, in a matter of minutes.
Our Kazeli Experience
Working with Kazeli has proven to be the right decision. The capabilities of their product were impressive on paper, and are proving to be even better in reality. The ability to speak with a person directly is invaluable to us. As we are moving at a fast pace, Kazeli’s ability to keep up with us, in a responsive and accountable manner, makes our partnership that much more effective. Another element that speaks volumes about Kazeli as a business, is their commitment to helping us integrate Kazeli in all areas of our operation. By helping us use the tools wisely, we are able to ensure our investment leads to visible benefits. We look forward to the ongoing improvements they have in store, and are happy we found them when we did.