DEEPAK KUMAR
House No. 9320,
LIG Flats, Masoodpur,
Vasant Kunj,
New Delhi-110070 (INDIA).
Contact: + 91-11-26134037 (Resi)
Cellular: +91-9810060320/9891026320
Email: deepak9320@yahoo.com
deepak9320@gmail.com
PROFESSIONAL QUALIFICATION
Completed two year’s National Trade Certificate course in Electronics from Industrial Training Institute, Arab Ki Sarai, Nizamuddin, New Delhi under National Council for Vocational Training, Ministry of Labour, Govt. of India in 1985.
EDUCATIONAL QUALIFICATION
Passed 10+2 with Science from NDMC Navayug School, Sarojini Nagar, New Delhi under Central Board of Secondary Education in 1983.
OVERSEAS SERVICE SEMINAR & TRAINING
1)M/s. Radiometer International A/S in Copenhagen, DENMARK:
Attended successfully ABL 5XX/ABL 6XX Service Seminar Week 36, 1996 and ABL 5/OSM 3 Service Seminar Week 37, 1996 from 1st September to 14th September 1996 on RADIOMETER Blood Gas/Electrolyte Analyzers & Hemoximeter.
2)DANAM Electronics MWI, Inc. DALLAS, Texas, USA
Participated in the International Hematology Service Training from September 16th to September 27th 1996, covering various DANAM Blood cell counters & Diluters.
OTHER TECHNICAL SEMINARS & TRAINING
Attended from time to time various Training courses organized by M/s. ONIDA SAKA LTD., on colour TVs, VCRs and Audio Systems.
Attended Technical Seminar on VCR Model DG-33 at Bombay in August 1992 organized by JVC.
Attended Technical Training Programme on VIDEOCON Audio Systems at Ahmednagar in August 1993.
Attended GOLDSTAR Official Engineer Training Course on colour TVs and VCPs in April 1994 and March 1995 at New Delhi.
WORK EXPERIENCES:-
SBP MEDICARE SYSTEMS PVT. LTD. NEW DELHI:
1st July 1996 till date : Presently working as SERVICE MANAGER, Company dealing Medical Instruments of reputed manufacturers namely RADIOMETER of Denmark, M/s. MESSER, Austria & M/s. SLE, U.K. in Northern India. Product range includes critical care instruments like Blood gas and Electrolyte Analyzers, Nitric Oxide Therapy System and Paediatric Ventilator.
Also handled Glucose / Lactate Analyzers manufactured by M/s. YSI Inc. of USA, Blood Cell Counter manufactured by M/s. DANAM Electronics, USA and Syringe Infusion Pump manufactured by M/s. ASCOR, Poland.
JOB RESPONSIBILITIES:
Managing a team of qualified service engineers providing service support to various hospitals for medical instruments of our principals. Covering installation, user training & after sales support. Plan adequate inventory of spares, reagents and consumables to maintain smooth supplies to hospitals. Revenue generation through execution of Annual Maintenance contract after warranty period. Coordinating with foreign principals for service related matters. Arranging product display during various medical seminars and conferences. Assist sales team in presale demonstration and tender participation. Updating work forces with latest service techniques and provide guidance for their self-improvement.
INTERNATIONAL ASSIGNMENTS:
1)Institute of Post Graduate Medical Research (IPGM & R), Dhaka, BANGLADESH
Installation and user training provided successfully for Radiometer Blood Gas Analyzer ABL 5 sold through M/s. Technoworth Associates Limited, Dhaka in November 1996.
2)B.P. Koirala Institute of Health and Sciences, Dharan, NEPAL
Installation & user training provided successfully for 2 Nos. Blood Gas Analyzer and 1 No. Electrolyte Analyzer sold by us in 1999.
BESTAVISION ELECTRONICS LTD. NEW DELHI:
January 1995 to June 1996 : Worked as Asstt. Branch Service Manager at New Delhi and looked after service responsibilities for GOLDSTAR Products in Northern and Eastern regions of India, consisting of 9 Branch Offices. Leading a team of well-qualified service staff.
January 1994 to December 1994 : Worked as Branch Service-in-charge at New Delhi. Looked after service functions in Delhi and Haryana region for GOLDSTAR CTVs, VCPs and other products.
JOB RESPONSIBILITIES:
Coordinating with Branch Offices for Service Operations, procurement of components, maintaining various reporting systems concerning service operations, Organizing technical training for service staff, carrying out field modifications for circuit improvement and coordinating with Korean Principals for service related matters. Successfully handled launches of GOLDSTAR Products and established branch offices in Northern India. Also successfully organized product display in International Trade Fair and Korean Fair at Delhi for GOLDSTAR Products in 1994.
DOME BELL INVESTMENT PVT. LTD. NEW DELHI:
May 1993 to December 1993 : Worked as Service Supervisor for Audio division at New Delhi. Looked after service responsibilities for VIDEOCON Audio systems. Successfully implemented dealer service policy in Delhi, Gurgaon and Faridabad. Coordinated with dealers for smooth after sales services of VIDEOCON Audio systems.
ONIDA SAKA LTD., NEW DELHI:
March 1991 to January 1993 : Worked as Workshop-in-charge at New Delhi.
December 1989 to March 1991 : Worked as Branch Service-in-charge at Bhubaneshwar Branch, in the state of Orissa.
October 1988 to December 1989 : Worked as Senior Customer Engineer at Bhubaneswar Branch, in the state of Orissa.
April 1987 to October 1988 : Worked as Customer Engineer at Bhubaneshwar Branch, in the state of Orissa.
JOB RESPONSIBILITIES:
Handled component level repairing of ONIDA Colour TVs, VCRs and Audio Systems. Looked after sales service of ONIDA products in assigned territory. Lead a team of qualified service engineers, maintained high level of customer satisfaction. Achieved Service revenue and annual maintenance contract targets.
INDIAN COMMUNICATION NETWORK LTD., NEW DELHI:
March 1986 to April 1987 : Worked as Customer Engineer in the field service of Network Electronic Typewriters. Handled areas of Delhi and Rajasthan, achieved annual maintenance contract targets and received Best Customer Engineer Award during All India CE Conference at Agra in 1986.
CALCOM ELECTRONICS WAZIRPUR, DELHI:
August 1985 to February 1986 : Worked as Technician in Colour TV production.
PERSONAL PROFILE
FATHER’S NAME : Late Shri Kishan Lal
DATE OF BIRTH : 19th September 1965
MARITAL STATUS : Married
NATIONALITY : Indian
PASSPORT NO. : F7944503
Place of Issue: DELHI
Validity: 2nd June 2016
DRIVING LICENCE NO. : P09012003282341
Place of Issue: DELHI
Validity: 19th January 2016
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