Company Address: -Salah salem str / AlAbour buildings (5) / Cairo/ Egypt.
-10th of Ramadan City / Zone A1, Egypt.
Work Description:
-Supervising the customer service out source staff & the call center agents, to keep on contacting and satisfying our customers with our services.
-Handling escalated customer complaints.
-Making appointments, processing forms and providing information.
-Data entry work.
-Arranging the transportation for the management staff, -Handling the directions and the drivers,
-Working as a personal assistant for the transportation manager.
-Answering and transferring phone calls, taking messages, provide information to other departments if needed.
-Translating work papers from English to Arabic and vice versa.
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*Dates: January / 2005 – May / 2005.
Position: English Teacher.
Employer Name: Talaae Gaber Alansari Languages Schools.
Work Description: Teaching the English Language to the primary and preparatory Classes.
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*Dates: April / 2004 – November / 2004.
Position: Sales Indoor.
Employer Name: Bavarian Motors Egypt.
Employer Address: Roxy Sqr, No 1 / Cairo / Egypt.
Work Description: Sale new and used cars inside the showroom.
